Help

How do I get my groups back on a new phone?

Add a recovery email on your old phone (Settings → Recovery email). On the new phone, choose “Used kisir before?” on the first screen and enter the code we email you.

Step by step

  1. On the old phone: Settings → Recovery email → Add an email, and enter the 6-digit code we send.
  2. On the new phone: install kisir and, on the first screen, tap “Used kisir before? Restore everything with your email”.
  3. Type the same email and enter the code. Your groups, expenses and balances come back as you left them.

Good to know

  • The email is optional and used for nothing else: no password, no newsletter. You can remove it any time.
  • Codes last 15 minutes; up to 5 can be sent an hour.
  • Without a recovery email, your groups live only on the old phone. You can still join a group again from its link, as a new member.

Didn’t find your answer? Write to us — a person reads every message.

support@kisir.am